Introducing Issues
Issues are specific problems or challenges that arise from or are associated with a particular risk. They are the actual events or conditions that can materialize when a risk occurs, leading to adverse effects on an organisation’s objectives, operations, or reputation. The relationship between issues and the risk is that issues are the manifestations or consequences of the risk. While a risk represents the potential for an adverse event, issues are the tangible instances that occur when that risk is realized, requiring immediate attention and management to mitigate their impact.
Issue Form
| Field | Comment |
| Title | Name of the Issue. |
| Project | The Project associated with the Issue. This section will be prefilled when you add an Issue to a Project. |
| Escalation Level |
You can escalate this item to Programme or Portfolio level by choosing the corresponding level in the drop-down menu. As a result, it will be shown in reports associated with these higher entities. |
| Rating | The severity of the Issue (Low to Extreme). |
| Assigned To | Who the Issue is assigned to. |
| Vendor | The vendor associated with the Issue. |
| Category | The category the Issue should be reported under e.g. Resource, Financial, Scope, Time or Operational. |
| Due Date | The date the Issue is due to be reviewed (if this date is in the past, it will be reported as overdue in Portfolio issue dashboards and Project Status reports). |
| Closed Date | The closing date of the Issue. |
| Description | Further details about the Issue. |
| Resolution | A description of how the Issue will be resolved. |