Troubleshooting & Help - PftW changes Aug 2025

  • Updated
  1. Cannot Find Plan or Portfolio

    Double-check you are logged into the correct Microsoft 365 environment and have necessary permissions.

  2. Error Adding Plan

    Only plans in the same environment can be added. Contact your admin if you need cross-environment access.

  3. Tab Removal Issues

    You need to be an Owner of the Team or Channel to add/remove tabs.

  4. Update Fails

    Ensure no other updates are running. Try again after a few minutes, or consult Microsoft support.

 

Getting Further Help

For issues not covered in this guide:

  • Contact your organization’s IT helpdesk.
  • Reach out to Power Framework support for further help
  • Refer to official Microsoft documentation for Planner, Teams, and Project for the Web.

Was this article helpful?

0 out of 0 found this helpful